Privacy and Data Collection Policy – Heba Awad Real Estate
The data relating to real estate on this website comes in part from the MLS® Reciprocity program of either the Greater Vancouver REALTORS® (GVR), the Fraser Valley Real Estate Board (FVREB) or the Chilliwack and District Real Estate Board (CADREB). Real estate listings held by participating real estate firms are marked with the MLS® logo and detailed information about the listing includes the name of the listing agent. This representation is based in whole or part on data generated by either the GVR, the FVREB or the CADREB which assumes no responsibility for its accuracy. The materials contained on this page may not be reproduced without the express written consent of either the GVR, the FVREB or the CADREB.
About the Service
Heba Awad Real Estate is a licensed real estate service operating in British Columbia, Canada, primarily serving clients in the Greater Vancouver Area and other areas within British Columbia.
We provide real estate information free of charge to individuals and Realtors interested in residential and commercial property opportunities within our service areas.
Compliance with Canadian Privacy Laws
We are committed to maintaining the highest standards of privacy protection and data security. Heba Awad Real Estate complies with:
- British Columbia’s Personal Information Protection Act (PIPA)
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Canada’s Anti-Spam Legislation (CASL)
These laws govern how we collect, use, disclose, and protect your personal information. We do not share your data with third parties for marketing purposes without your explicit consent.
Consent and Collection of Personal Information
We collect personal information (e.g., name, email address, phone number) through voluntary online signup forms. By submitting your information, you consent to:
- Receiving email communications about real estate opportunities
- Being contacted via phone or SMS (if you provide a phone number)
- Having your data securely stored with a third-party service provider (e.g., Mailchimp or equivalent)
- We use an messaging service which sends messages to new subscribers in order to gain information about their real estate service needs. New subscribers may receive these messages via email or text message automatically upon subscribing.
We do not collect consent through deceptive methods such as:
- Pre-checked boxes
- Hidden fields
You can withdraw your consent at any time by clicking the “unsubscribe” link included in every email or by contacting us directly.
Purpose of Collecting Personal Data
We collect your personal information to:
- Send real estate listings and updates relevant to your interests
- Inform you of new developments, new listings, investment opportunities, or market insights in British Columbia
- Respond to your inquiries or service requests
- Comply with our legal and regulatory obligations as licensed Realtors in BC
Communication Methods
With your consent, we may contact you through:
- Email newsletters
- Text messages (SMS)
- Phone calls
These communications are managed through a secure email service provider. You may opt out of any of these contact methods at any time.
Your Rights Under PIPA and PIPEDA
You have the legal right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Withdraw consent to the use of your information
- Request deletion of your data, subject to legal and regulatory retention requirements
To exercise any of these rights, please contact us at:
Heba.Awad@sothebysrealty.ca
Data Security and Retention
Your data is stored securely using reputable third-party platforms that comply with Canadian privacy standards. We retain personal information only as long as necessary for the purposes identified or as required by applicable laws and regulations (e.g., Real Estate Services Act of BC, Real Estate Council of BC guidelines).
Data Breach Protocol
In the unlikely event of a data breach, we will:
- Contain and assess the breach immediately
- Notify affected individuals and relevant authorities as required under PIPA
- Cooperate fully with investigations if criminal activity is suspected
- Implement corrective measures to prevent future breaches
Contact Information
For any questions or privacy-related concerns, please contact:
Heba Awad Real Estate
Licensed Realtor – British Columbia
Heba.Awad@sothebysrealty.ca
604.782.9640
www.HebaAwadRealEstate.com